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Using BetterID

Information and FAQs around using BetterID.

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I received a BetterID request, but when I selected ‘Get started’, I received the following error message.

Modified on Tue, 8 Jul at 10:10 AM

I was unable to verify my information using biometrics. How can do I verify myself?

Modified on Tue, 8 Jul at 9:35 AM

What are the benefits of using BetterID?

Modified on Tue, 3 Jun at 1:18 PM

The system does not accept my supporting documents. What do I do now?

Modified on Tue, 8 Jul at 10:11 AM