I received a BetterID request, but when I selected ‘Get started’, I received the following error message.

Modified on Tue, 8 Jul at 10:10 AM

This message may appear if you've already started the verification process through another requestor, or if you've recently changed your cellphone number. To resolve this issue, please select the "Help" link to log a support ticket. A consultant will assist you in resolving the error.


 

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